2FA set and lost on Devolutions Account or (Devolutions Online Drive)

This solution applies if you have set a 2FA on your Devolutions Account or Devolutions Online Drive and are lockout.


  1. Find your Recovery codes file that was saved at creation of your 2FA.

This step was mandatory for security reasons at creation.

  1. Click on Connect with a different method and enter one of the codes from the list.