Grant temporary access to an entry in Remote Desktop Manager

To learn how to approve or deny a request, visit Approve temporary access to an entry in Remote Desktop Manager.

The Temporary Access feature allows users to request a temporary elevation of their permissions for a specific entry. Approvers can grant Temporary Access without request from a user and even if the user already has access.

Grant temporary access

  1. In the Navigation pane of Remote Desktop Manager, select the entry you want to grant access to.

  2. Click Grant Temporary Access in the ribbon.

    Grant Temporary Access
    Grant Temporary Access

  3. Choose User and Duration in the Grant Temporary Access window.

    Grant Temporary Access window
    Grant Temporary Access window

    Entry's dependencies, such as credentials and linked VPNs, are listed on the left menu.

  4. Click on Set custom time frame if you need to grant access for a specific period of time and write a short Message to the user explaining why you grant access.

  5. Click Grant Access to close the window.

    The temporary access has been granted
    The temporary access has been granted

    The Temporary Access has been granted.

Grant temporary access to a credentials entry with view password mode

An approver can configure a credentials entry with temporary access, giving users the ability to view and copy passwords.

  1. In the Navigation pane of Remote Desktop Manager, select the credentials entry you want to grant access to.
  2. Go to PropertiesSecurityPermissionsGeneral and set View password to Never.
    View password
    View password
  3. In the same window, go to SecuritySecurity SettingsTemporary AccessMode and select Allowed.
    Temporary access mode
    Temporary access mode
  4. Click OK to close the window.
  5. Go to Grant Temporary Access in the ribbon.
    Grant Temporary Access
    Grant Temporary Access
  6. Choose User and Duration in the Grant Temporary Access window.
    Grant Temporary Access window
    Grant Temporary Access window

    The Entry's dependencies, such as credentials and linked VPNs, are listed on the left menu.
  7. Click on Set custom time frame if you need to grant access for a specific period of time and write a short Message to the user explaining why you grant access.
  8. Click Grant Access to close the window.
    The temporary access has been granted
    The temporary access has been granted

    The Temporary Access has been granted.