Vault access in Remote Desktop Manager

In Remote Desktop Manager, users can request access to a public vault. An administrator / vault owner then has to approve the request.

Users can be set as vault owners to manage a specific vault without having access to data source administration. They are set in vault Management when editing or creating a vault in Remote Desktop Manager. For Entreprise data sources (Devolutions Server and Devolutions Hub Business), they can also be configured in their respective web interfaces.

Vault visibility is of great importance in Remote Desktop Manager, as access requests can only be performed for public vaults and not private ones.

  • Private: A private vault is not visible to users that do not have access to it. Thus, vault access requests cannot be performed. You can only access it by invitation.
  • Public: A public vault is visible to all users of the data source, even to those who do not have access to it. A user can request access to the public vault.

You can change the Vault visibility either system-wide or individually on the vault. See the next section to configure this setting.

Configure vault visibility

By default, shared vaults are set to private in the System Settings.

System-wide vault visibility

  1. In Remote Desktop Manager, make sure you are connected to the right data source.
  2. Go to Administration – System Settings – Vault Management – Vault.
  3. Set the Default vault visibility to either Public - Allow Access Requests or Private - Invitation Only.
  4. Click OK to save your changes.

Individual vault visibility

  1. In Remote Desktop Manager, make sure you are connected to the right data source.
  2. Go to Administration – Vaults.
  3. To modify an existing vault, select it in the list, then click on Edit vault Settings. To create a new vault, click on Add vault.
  4. In the General section, change the Visibility to Public - Allow Access Requests, Private - Invitation Only, or Defaut (which refers to the system-wide vault visibility setting described in the previous section).
  5. Click OK to save your changes.

If your vault is public, see how a user can request access to the vault and how you can approve this request.