Two-Step Verification

Add a layer of security to your Devolutions Account by setting up a two-step verification (2FA) method.

Account recovery configuration

  1. Connect to your Devolutions Account and click Two-Step Verification.
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  2. Click Configure.
  3. Choose your account recovery method between SMS or Email.
    Two-Step Verification Step 1
    Two-Step Verification Step 1
  4. Enter either your phone number or email address, click Send.
    SMS Recovery Method
    SMS Recovery Method
  5. Enter the 6-digit code received in the chosen method (Step 3) then Next.

Recovery codes

Recovery codes are used to access your account as a last resort. You will be able to regenerate them once the configuration process is completed. This step is mandatory for security reasons.

Download or Print the recovery codes in a safe accessible place. Click Next.

Recovery Codes
Recovery Codes

Two-Step Verification Configuration

On logging in, your authenticator app will prompt you to verify through a push notification.

Choose Authenticator Push, Authenticator App or Security Key to configure the verification of your account.

Authenticator push

  1. Click Authenticator Push.
    Authenticator Push
    Authenticator Push
  2. Download and install the Workspace app on your mobile device.
    Workspace mobile app
    Workspace mobile app
  3. Use Workspace app to scan the barcode or enter manually the code.
    Workspace Barcode Scan
    Workspace Barcode Scan
  4. Wait for app synchronization and pairing request on the mobile device. Accept the pairing request, click Complete.
    Application Synchronization
    Application Synchronization

Authenticator app

  1. Click Authenticator App.
    Authenticator App
    Authenticator App
  2. Download and install an Authenticator App on your mobile device.
    Authenticator App Download
    Authenticator App Download
  3. Use your authenticator app to scan the barcode or enter manually the code.
    Authenticator Barcode Scan
    Authenticator Barcode Scan
  4. Enter the 6-digit code generated by the authenticator app, click Activate then Complete.
    Authenticator App Code
    Authenticator App Code

Security key

  1. Click Security Key.
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  2. You will be redirected to the Security Key section of the Devolutions Account.
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