fr

User Cannot Make a Template

Users cannot create templates, the "+" plus icon is greyed out.

By default, standard users cannot create or manage templates. To allow users to create or manage templates, permissions must be granted to users.

Solution

You will need to allow permission in 3 locations of Remote Desktop Manager in the Administration tab

  1. In Administration - System Permissions - Templates - Templates
    KB4724.png
  2. In Administration - System Permissions - Entries - Add in root
    KB4723.png
  3. In Administration - Vaults Settings - Permissions - Add in root
    KB4722.png