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Cisco AnyConnect Connection Issue

The Cisco AnyConnect is having issues at connection.

The cisco anyconnect entry is missing from the new entry window

Make sure that the Add-on is enabled by going under Tools - Add-on Manager - VPN , select Cisco AnyConnect VPN Client and click Activate Add-on

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The vpn does not start

  1. Make sure that the installation path of your Cisco AnyConnect VPN Client is valid by going under File - Options - Paths - Configure Installation Path - Applications - VPN , select Cisco AnyConnect VPN Client and use the ellipsis button to choose the correct installation path.

This step only applies if you are not using the default installation path “C:\Program Files (x86)\Cisco\Cisco Anyconnect VPN Client\”

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  1. Run Remote Desktop Manager with elevated permissions (run as administrator).

Password is not sent when trying to establish a connection

  1. Make sure that the latest version of CiscoAnyConnect is installed.
  2. Go in the properties of your Cisco AnyConnect VPN Client entry, under Connection - General , and change the Wait prior credential value to match the time it takes to fully load your VPN on your machine.
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  3. Try to turn on and off the UAC in Windows.
  4. Test the Cisco Command Line (CLI) outside Remote Desktop Manager to see if the same issue occurs.