Usage profiles

Usage profiles allow users to have a tailored experience in Remote Desktop Manager macOS and other Devolutions products based on their tasks and roles. There are two different profiles:

  • IT professional: This profile displays all entry types and options provided the user has the necessary permissions to access them. This profile offers all of what our solutions have to offer, advanced options, and access to all entries and information.
  • Business user: This profile is specifically designed for users who do not require access to view remote connection entries, administrative options, or advanced properties. Our interfaces have been streamlined to minimize options that are primarily intended for IT Professionals, allowing business users to focus on their daily tasks without unnecessary complexities.

The profile is first selected during the Remote Desktop Manager Onboarding process.

User Interface Profile selection in Onboarding
User Interface Profile selection in Onboarding

If none is chosen or if the user decides to choose one later, they will be assigned the Default profile, which can be changed in File – Preferences – User Interface – User Interface – Usage profile or in the web interface.

File – Preferences – User Interface – User Interface – Usage profile
File – Preferences – User Interface – User Interface – Usage profile

Users can individually change this setting in the Account tab of the Navigation pane.

Account – User Interface Profile
Account – User Interface Profile

Detailed overview

Below you can find tables detailing the differences between the Business user and IT professional usage profiles.

New entries

New entries
New entries

This table shows the entry types that can be created depending on your usage profile.

Note that this only applies to the creation of new entries and does not affect existing entries.

ENTRY TYPES

BUSINESS USER IT PROFESSIONAL
Session

Remote Management

Credential Management

Information
Folder
Contact
Document

VPN/Tunnel/Gateway

IT Asset Management

Macro/Script/Tool

Synchronizer

Miscellaneous

Template

Vault Dashboard widgets

Vault Dashboard widgets
Vault Dashboard widgets

This table shows the different widgets that can be displayed in your Vault Dashboard depending on your usage profile.

WIDGETS

BUSINESS USER IT PROFESSIONAL
Broken entries

Certificates

Checked out
Entries
Expired entries
Expiring entries
Overdue tasks
Pending access requests
Pending Vault access requests
Upcoming tasks
Vaults

Password ages

Types

Ribbon sections

Ribbon sections
Ribbon sections

This table shows the different sections that are available in your Ribbon depending on your usage profile.

RIBBON SECTIONS

BUSINESS USER IT PROFESSIONAL
Home
Edit
View
Administration

Tools

Window
Help

Entry properties

Entry properties
Entry properties

The sections that are available in entry properties are different depending on your usage profile. Business users see the simplified view of entry properties without the option to toggle to all properties, while IT professionals see all properties by default but have the option to toggle between this view and the simplified view.

The availability of entry property sections also depends on the type of entry as usual.

ENTRY PROPERTIES

BUSINESS USER IT PROFESSIONAL
General
Description
User Interface
Custom Fields

Entry Information
Settings
VPN/Tunnel/Gateway
Events

One Time Password

Permissions / Inherited Permissions

Password Management

Security Settings

Session Recording

Asset

Logs

Documentation

Home Page

IT Asset Management

Remote Management

Variables
Tools

Is Online (Ping/Port scan)

Wake on LAN

Advanced

Remote tools

Remote tools are unavailable with the Business user profile. This means that users will not see tools and tool sections in the Ribbon, Dashboard, entry properties, etc.