Offline Mode

Problem 1

Missing entries or deleted entries still showing.


Your offline cache may be out of sync with the content of the data source. Press Ctrl+F5 to refresh the local cache.

Problem 2 (0x80004005): file is encrypted or is not a database.


  1. The offline file (offline.db) needs to be deleted manually.
  2. Click on File – My Data Source Information.
  3. Hover over the file size. It will give you the full file path, something like: %LocalAppData%\Devolutions\RemoteDesktopManager\GUID-DatasourceID\offline.db.
  4. Close Remote Desktop Manager.
  5. Delete the offline.db file.
  6. Restart Remote Desktop Manager.

This will force the application to recreate the offline file.