Remote Desktop Manager macOS has a built-in profiler to diagnose connectivity issues with a data source.
Too many custom images could dramatically increase the size of the data source and cause load time issue.
Procedure
- Select Help - Profiler.
Help – Profiler - Move the window to the side to display the Remote Desktop Manager main window and refresh the data source by using the refresh button or by using File – Refresh.
Holding the Ctrl key while performing the refresh will force a full reload of the data source, thereby ignoring the cache.
- The Profiler data will appear in the Performance Profiler window.
Performance Profiling result - Click on Send Trace to Support to send the Profiler data logs to our support team. You can add a Marker when running multiple tests to separate them.
Send Trace to Support
Debug only
To learn more about the debug option please see Debug only.