Help

The Help tab in Remote Desktop Manager Windows provides quick access to essential support tools and online resources.

Ribbon - Help
Ribbon - Help

Troubleshooting

OPTION DESCRIPTION
Applications logs Opens the application logs to view encountered errors.
System diagnostics Launches the system diagnostics feature.
Clipboard diagnostics The clipboard diagnostics tool helps to view all requests in real time and identify which application is involved with copy paste errors.
Performance profiling Use the Performance profiling to acquire specific information. Used to diagnose connectivity issues with a data source.
Local recorder Use the local recorder to help our customer support team troubleshoot the problem.

Resources

OPTION DESCRIPTION
Academy Open Devolutions Academy, which offers structured training videos, tutorials, and certifications for mastering Devolutions products.
Documentation Access the Devolutions Documentation, featuring in-depth step-by-step guides, configuration walkthroughs, feature explanations, and best practices.
Forum Navigate the Devolutions Forum as an efficient way to get answers to your questions, either from our development team or from our global community of IT pros.
Blog Explore the Devolutions Blog for the latest announcements, product updates, cybersecurity insights, expert tips, and more.

Feedback and updates

OPTION DESCRIPTION
Check for updates Validate if a Remote Desktop Manager update is available.
Request a feature Request a new feature to the Devolutions development team.
Submit a support ticket Submit a support ticket to help us make your experience better by reporting experience issues or by asking for new features.

About the product

OPTION DESCRIPTION
Onboarding wizard Help you quickly set up Remote Desktop Manager by guiding you through the initial configuration steps.
Release notes Display a log of all recent changes.
Product insights Open the Products section of the Devolutions Blog, showcasing updates, tips, and deep dives across all Devolutions solutions.
What's new Shows a detailed view of the new features and improvements in the latest version of Remote Desktop Manager.
About Learn about Remote Desktop Manager.

Troubleshooting

OPTION DESCRIPTION
Applications logs Opens the application logs to view encountered errors.
Diagnostic Launches the Diagnostic feature.
Performance profiling Use the Performance profiling to acquire specific information. Used to diagnose connectivity issues with a data source.

Resources

OPTION DESCRIPTION
Devolutions Academy  Open Devolutions Academy, which offers structured training videos, tutorials, and certifications for mastering Devolutions products.
Forum The Devolutions Forum is an efficient way to get answers to your questions, either from our development team, or from our global community of IT pros.
Documentation Access the Devolutions Documentation, featuring in-depth step-by-step guides, configuration walkthroughs, feature explanations, and best practices.
Blog Explore the Devolutions Blog for the latest announcements, product updates, cybersecurity insights, expert tips, and more.

Feedback and updates

OPTION DESCRIPTION
Check for updates Validate if a Remote Desktop Manager update is available.
Request a feature Request a new feature to the Devolutions development team.
Submit a support ticket Submit a support ticket to help us make your experience better by reporting experience issues or by asking for new features.

About the product

OPTION DESCRIPTION
Release notes Display a log of all recent changes.
Product insights Open the Products section of the Devolutions Blog, showcasing updates, tips, and deep dives across all Devolutions solutions.
About Learn about Remote Desktop Manager.

Devolutions Forum logo Give us Feedback