Lost the 2FA set on Devolutions Server

This solution applies if you have set a 2FA on a Devolutions Server users and they lost their phone or lock themselves out of the data source.


  1. Access the Devolutions Server web interface with an administrator account.
  2. In Administration - Users click on the Edit pencil next to the lockout user.
  3. In the Two Factor section, change the Type to None Click Update.
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