Protocol handler

A Protocol handler has been implemented in Remote Desktop Manager to be able to launch a session directly from HTML content. This can be very useful to call Remote Desktop Manager from a Configuration Management Database (CMDB) or even a Document Management System (DMS).

Internet Explorer and Mozilla Firefox execute the URL by clicking on it or by pressing Enter. However, with some other web browsers such as Google Chrome, executing the URL normally results in a web search. These browsers may require to do Ctrl+click or Ctrl+Enter to execute the URL.


There are two ways to use the handler:

  • Generating a URL for a session: basically every entry type that connects to a remote device using a protocol.
  • Generating a URL for a template: allows you to specify the host name of the device you wish to connect to, but takes the settings of the template.


Here are the parameters used to build a protocol handler URL for advanced scenarios. DataSource and Session IDs are enough to open a connection.

The DataSource parameter overrides the data source which the application connects to at startup. This applies even if the user is prompted for a data source to connect to..

DataSource Indicate the data source or the database ID. Find them in the IDs section of the Advanced properties of an entry.

A data source ID is unique per installation, which makes the URL usable only by the workstation where the data source has been created. By default, Remote Desktop Manager generates the URL with the database ID.
Session Indicate the ID of a session. Find it in the Session ID field in the Advanced properties of a session.
Template Indicate the ID of the template of an entry. The template parameter retrieves some properties of a template and uses them against the session parameter. The host parameter is required when using the template parameter.
Host Indicate the hostname or IP address of the remote device. Used along with the template parameter, or to override the host property of the session parameter.
Port Indicate the port to use. Used to override the port property of the session or template parameter.
Username Indicate the username to use. Used to override the username property of the session or template parameter.
Password Indicate the password to use. Used to override the password property of the session or template parameter.
Domain Indicate the domain to use. Used to override the domain property of the session or template parameter.
Title Indicate the title of the tab when a session is launched using the Embedded (tabbed) display mode. This can be very useful when several sessions are launched at the same time.
Filter Populate the Search field.
Tabpage Give the focus to a tab in the dashboard after the application has completed the startup procedure. Available only with the Select action. The possible tabs are:
  • Overview
  • Documentation
  • Macros/Scripts/Tools
  • Management Tools
  • Information
  • Attachments
  • Logs
  • Recordings


  • Open: Open the specified connection.
  • Find: Find sessions by host.
  • Edit: Edit the specified connection.
  • View: View the password of the specified entry.
  • OpenWithMacro: Open the specified with a macro.
  • Select: Select a connection in the Navigation pane (allows to select a tab in the dashboard as well).



The base syntax of the protocol handler requires the application protocol, an action and at least one parameter to work with.

There are three rules to follow when constructing an URL for the protocol handler:

  • The action is separated from the parameters with a question mark (?).
  • Each parameter is assigned a value by using an equal sign (=).
  • Parameter/Value pairs are separated with an ampersand (&).


Open Remote Desktop Manager with the search/filter field populated and the focus on the Dashboard


Open an RDP session

  1. In the Entry information section of an entry's properties, click on Create web Url.
    Create web URL
    Create web URL
  2. Select RDM protocol handler (rdm://).
    RDM protocol handler (rdm://)
    RDM protocol handler (rdm://)
  3. The URL has now been copied to the clipboard. Click OK to close the confirmation window.
    Create web URL
    Create web URL
  4. Paste (Ctrl+V) this URL in any application able to handle application protocols. It can be in a web page, a web browser address bar, or even a supported chat application. The protocol handler launches Remote Desktop Manager if it is closed, then performs the requested action with the provided parameters.
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