Wireshark is a widely used open source network analyzer that captures and displays real-time network traffic details. It is particularly useful for troubleshooting, protocol analysis, and network security.
- Download WireShark.
- Install the capture driver as requested. To do this, click the Install CHModBPF link and run the package installer.
- Relaunch WireShark and double-click the network interface that is being used (e.g. ethernet, wifi).
- This will launch the packet capture for that interface. You can confirm that packets are being captured as they appear in the window.
- Reproduce the connection failure using Remote Desktop Manager.
- End the capture by closing the WireShark window.
- Choose File - Save As… and save the .pcapng file. If you need help troubleshooting, send it to service@devolutions.net.
- To clean up, uninstall the capture driver by choosing File - About WireShark.
- In Folders, double-click the link under Windows Extras. This will open a folder with various .pkg files
- Run the Uninstall ChmodBPG.pkg to remove the capture driver, and then close WireShark.
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