Steps to follow to collect the verbose logs for an SSH Shell session and send them to the support team.
- Enter the properties of your SSH Shell entry.
- Go to the Logs tab.
- Check Enable Logging option.
- Put the Verbose at number 2.
- Select Event as your Log Mode.
- Enter the location where your logs will be saved in the Log Path field and click on OK.
- Launch your session.
- Send the resulting Log file to support by emailing it to email@example.com.