Unable to export entries in Remote Desktop Manager with administrator rights or receiving error message stating: No entry to export.
Solution
Validate all the following settings and policies for the export to work.
- Validate that these policies are unchecked in Help - Diagnostic - Policy If they are checked, see Apply policies to manage them.
- Disable the reveal password
- Remove possibility to see passwords entirely
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Validate that Allow reveal password for administrator and authorized users is check in Administration - System Settings - Password Policy - Advanced.
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In File – Data sources select the data source and click Edit Data Source.
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Validate that Disable reveal password is unchecked in the Advanced tab (not all data sources have this option).