Devolutions Server offline mode

Follow the steps to lean how to enable offline mode for a Devolutions Server data source.

Configuration

1. Open Remote Desktop Manager.

2. Go to the properties of the data source.

3. Click edit data source and navigate to the advanced tab.

4. Select In-memory or File in the Caching mode drop-down menu.

5. Click Save to close the window.

   This step cannot be modified remotely once you have exported your data source settings

   

   OPTION	DESCRIPTION
   Disabled	Prevents offline cache from being used.
   In-Memory	Uses the offline cache only for recent changes, but prevents it from writing on the disk
   File	Uses the offline cache only for recent changes. The cache will write on the disk.

6. In the ribbon of Remote Desktop Manager, navigate to Administration – System Settings – Cache/offline, and set Offline mode to Cache-only, Read-only or Read/write.

7. Click Save to close the window.

   

   OPTION	DESCRIPTION
   Disabled	Prevents an offline cache from being used.
   Cache only	Allows to save a cache of the data source, but not the offline mode.
   Read-only	Allows to view and use entries only. The content of the data source cannot be modified.
   Read/Write	Allows to view, use, and edit entries. Conflicts caused by offline modifications are managed when back online.

Offline Vault

For each vault, go to Administration – Vault Settings – Security Settings, and set Allow offline to Yes.

Enable offline user account

1. Go to the ribbon of Remote Desktop Manager.

2. Select Administration – Users – Edit – Settings, and set the Offline mode setting to Cache-only, Read-only or Read/write to enable a user account to use offline mode.

   A user must be granted Read/Write at all levels to allow read/write privileges.

   

3. Click Update to close the window.

Unable offline user groups

User groups policies (only for Devolutions Server data sources) must be set to Cache-only, Read-only or Read/write. Go to Administration – User groups – Edit – Settings.

Data Source Information

To have a overview of the data source configuration, open the Data Source Information by going to File - My data source information in Remote Desktop Manager. It displays the size of the offline cache file along with the effective modes.

Going offline

Once the user, user groups (for Devolutions Server data sources), vault, and data source settings allow for offline mode, Remote Desktop Manager will prompt for offline mode when the application is unable to reach the data source. The offline mode can also be toggled manually via File – Go offline or by clicking the Go offline button located in the bottom pane.

Grant and deny offline

A user must be granted Read/Write at all levels to allow read/write privileges. Here is a table recapitulating all the settings/permissions along with the effective access they grant: