Unable to export a data source

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The exportation of a data source fails.

Solution

  1. Open Remote Desktop Manager.
  2. Go to the ribbon.
  3. Validate that in Administration - System Permissions - Entries - Export is not set to Disallowed.
  4. Click Ok to save.
    Administration - System Permissions - Entries - Export
    Administration - System Permissions - Entries - Export
  5. Make sure that Allow reveal password for administrator and authorized users is checked in Administration - System Settings – Password Policy.
  6. Click Save.
    Allow reveal password for administrator and authorized users
    Allow reveal password for administrator and authorized users
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