System settings

The System settings section of the Administration panel is used to manage the global settings of all users and user groups in Devolutions Hub Business.

In the General section of the System settings, manage settings related to temporary passwords, networking, support tickets, opened sessions, and user interface profiles.

OPTION	DESCRIPTION
Send temporary password by email	Select how the temporary password is sent to users when creating their Devolutions Account from an invite in Devolutions Hub Business: Ask: When creating a new Devolutions Account, a prompt will appear asking to send a temporary password by email. Send: When creating a new Devolutions Account, users will receive their temporary passwords by email. Not Send: When creating a new Devolutions Account, users will not receive their temporary password by email. At that time, a prompt will appear with their temporary password. This critical information can then be communicated to the users if need be.
Allow sending messages	Allow users to send messages with or without attachments, or to restrict them from sending messages.
Block Tor traffic	Blocks Internet traffic coming from the Tor network.
Allow users to submit a support ticket	Enables the option for users to submit a ticket to the customer support team.
Automatic "Mark as closed" after X days	Marks opened sessions as closed after a set number of days.
User interface profile	Select the default user interface profile to assign to users: Default IT professional or Business user.

Administrators can share general messages to communicate essential information and procedures to users. Users have the option to dismiss these messages or retain them as reminders that will be displayed each time they sign in.

System messages settings can also be managed for specific users in Administration – Users – Edit – Allow send messages.

Vault

In the vault section of the System settings, manage settings related to user vault and visibility.

OPTION	DESCRIPTION
Allow user vault	Allow User vault for users.
Public - Allow access request	Set vault visibility to public. Every user can see public vaults, but only those who have requested access can use them.
Private - Invitation only	Set vault visibility to private. Only users with an invitation can see and use them.
Force default status	Enforce a default visibility status for new vaults.
Force Checkout mode on entries	Checkout mode: Control how the checkout mode is enforced when users access entries in the vault. Checkout prompt: Define whether users are prompted before checking out an entry.

The RDM and companion tools settings allow administrators to configure various aspects of how Remote Desktop Manager and its companion tools interact with Devolutions Hub Business data sources.

Allow administrators to view and download all recordings for supported sessions with Devolutions Gateway.

Allow users to work in offline mode by default. Disabling this option increases security by requiring users to stay connected to the Devolutions Hub.

In the Advanced section of the System settings, manage settings related to Workspace browser extension autofill and external sharing.

• Devolutions Academy – Exploring configuration & security