Unable to export a data source

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The exportation of a data source fails.

Solution

  1. Open Remote Desktop Manager.

  2. Go to the ribbon.

  3. Validate that in Administration - System Permissions - Entries - Export is not set to Disallowed.

  4. Click Ok to save. Administration - System Permissions - Entries - Export

  5. Make sure that Allow reveal password for administrator and authorized users is checked in Administration - System Settings – Password Policy.

  6. Click Save. Allow reveal password for administrator and authorized users

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