MFA set and lost on the Devolutions Account or Devolutions Online Drive

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This solution applies if you have set MFA on your Devolutions Account or Devolutions Online Drive and are locked out of your account.

Solution

  1. Find your Recovery codes file that was saved at creation of your MFA.

This step was mandatory for security reasons at creation.

  1. Click on Connect with a different method and enter one of the codes from the list.

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