Devolutions Gateway configuration with Devolutions Hub Business

Devolutions Gateway allows for just-in-time connections at the session level, eliminating the need to change the system's global configuration. Devolutions Gateway provides a flexible and secure alternative to VPNs, allowing for easy access management and efficient use of network resources.

Every Devolutions Hub Business license comes with a free Devolutions Gateway license that supports up to 5 concurrent sessions.

If your clients fail to connect with Devolutions Gateway, ensure the certificate contains the entire chain. This certificate chain includes any intermediate certificates. For example: Root Certificate Authority – Secure (Intermediate) Certificate Authority – Purchased XYZ Certificate

Steps for installing manually

The following instructions explain how to manually install Devolutions Gateway through Devolutions Hub Business.

As the installer is an MSI file, this method only works on Windows.

  1. Log in with an administrator Devolutions Hub Business account.
  2. Click on the Administration tab.
    Administration tab
    Administration tab
  3. Click on Devolutions Gateway, which is under the Management section.
    Devolutions Gateway
    Devolutions Gateway
  4. Click on the More button in the top right.
    More button
    More button
  5. Click on Download public key. This key is unique to the Devolutions Hub Business account. It is automatically renamed to provisioner.pem. Keep track of where you saved this key, as you will need it later.
    Gateway public key
    Gateway public key
  6. Select Download MSI from the dropdown.
    Download MSI
    Download MSI
  7. Execute the installer.

    The installer should be run on the server hosting Devolutions Gateway.

  8. Click Next.
    Setup Wizard
    Setup Wizard
  9. Once the desired installation path is selected, click Next.
    Destination Folder
    Destination Folder
  10. Click Next.
    Configure the Gateway installation
    Configure the Gateway installation

    The additional options are for the Devolutions Gateway Standalone web interface and ngrok integration, both of which are not needed for Devolutions Hub.

  11. Change the Ports to the desired value and click Next.
    Listeners
    Listeners

    HTTP(S) and TCP default ports are 7171 and 8181, respectively, but can be changed. Additionally, if a reverse proxy is not used, the HTTP Listener should have the same port as the Access URI.

  12. Input the Devolutions Hub Business access URI and click Next.
    Access URI
    Access URI
  13. After clicking the top ellipsis button, select either a PFX file or a Certificate file, then enter the corresponding password. (If the listener is HTTP this step is automatically skipped)
    Certificate
    Certificate
  14. Click on the ellipsis button and select the Provisioner Public Key which was generated in Step 5.
    Public Key File
    Public Key File
  15. This screen shows a summary of the current paths/settings. It is possible to go Back and modify them. If the settings are correct, click Next.
    Gateway setup summary
    Gateway setup summary
  16. Click Install.
    Install button
    Install button
  17. Click Finish when the setup is complete.
    Finish button
    Finish button
  18. Go back to the AdministrationDevolutions Gateway page in Devolutions Hub Business.
  19. Input the correct information.
    Information fields
    Information fields

    Once the Devolutions Gateway URL is entered, click the Auto-Detect button next to the TCP Hostname to fill in the value automatically.

  20. By checking the Default box, this Devolutions Gateway will be the one selected if none are specified or if Default is chosen when connecting.
    Default option
    Default option
  21. Make certain the gateway can be reached by clicking Test Connection.
    Test Connection button
    Test Connection button
  22. Click the Add button to link your Devolutions Gateway installation to your Devolutions Hub Business.
    Add button
    Add button
  23. A rectangle will show the information for every Devolutions Gateway Hub link(s).
    Successful link
    Successful link

Visit Remote Desktop Manager Configuration to learn more about linking Remote Desktop Manager and Devolutions Gateway.

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