In Remote Desktop Manager versions 2021.1 and above, we changed how the Workspace browser extension communicates with Remote Desktop Manager to fill in credentials inside web pages. We made these changes to increase the security of this feature. Visit First login for the setup steps.
If you are using a version below 2021.1, as mentioned in the Workspace browser extension Overview, installing the extension in a Remote Desktop Services (Terminal Services) environment can introduce security risks. In such environments, each user must have a distinct port assigned as well as an application key to prevent any other Workspace browser extension from listening in.
If you insist on using these older versions, it is critical that each user be assigned a distinct port. An application key must be set as well. The first client application that starts will be able to use the port exclusively. All Workspace browser extension calling on that port will get the responses unless an application key is set. Continue to the following section for the setup steps.
Set up the Workspace browser extension for versions below 2021.1 and for Remote Desktop Servers
The application key is displayed in clear text. It must be kept secret by the user.
To enable the security layer in Remote Desktop Manager, follow these steps:
- In Remote Desktop Manager, navigate to File – Options – Browser Extensions.
- Under the Workspace browser extension section, uncheck Use default port.
- Click Default. In the window that pops up, enter a custom Port and click OK when done.
- Type an Application key, then click OK to save.
- In your browser, click the Workspace browser extension icon and go to Settings – Data sources – Remote Desktop Manager.
- In the General tab, uncheck Use default port (19443), then enter the custom Port created earlier in Remote Desktop Manager.
- In the Advanced tab, enter the same Application key as in Remote Desktop Manager, then click Save.