Devolutions Gateway ID (Default) not found error

In Remote Desktop Manager, if session recording is configured for a gateway but a default gateway has not been set, then the session cannot go through. Remote Desktop Manager then returns the following error:

Gateway default ID not found
Gateway default ID not found

To remedy this, open your Devolutions Server or Devolutions Hub datasource, go to Administration, and click on the Devolutions Gateway icon.

Devolutions Gateway in Devolutions Server
Devolutions Gateway in Devolutions Server

Set the desired default gateway in the General section of the Devolutions Gateway menu and save your changes.

Set desired gateway as default
Set desired gateway as default

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