You must enable to offline mode on multiple levels; the Data Source, the Users, the User groups (only for DVLS), the System Settings and each Vault.
- For the Data Source , go to File - Data Sources - Advanced - Caching Mode - Intelligent We would also recommend checking the Auto go offline option.
- For the Users , go in Administration - Users - Edit - Settings - Offline mode
- If you have a Devolutions Server , for the User Groups in Administration - User groups - Edit - Settings - Offline mode
- In the System Settings in Administration - System Settings - Offline - Offline mode and Expiration
- For each Vaults in Administration - Vault Settings - Security Settings - Allow offline