When updating Devolutions Server to version 2024.1 or later, the web UI displays HTTP Error 500.31 - Failed to load ASP.NET Core runtime. The reason is that the ASP.Net Core version 8.0.x is not installed on the server where Devolutions Server is hosted.
Solution
- Update the Devolutions Server Console to version 2024.1.x or later.
- Download the ASP.Net Core Module 8.0.x hosting bundle.
- Install it on the server where Devolutions Server is hosted.
Please contact our support technicians at service@devolutions.net if this solution does not solve your problem.