Configure the Recording Server

The following steps will describe the options to install the Recording Server for Devolutions Server. It is possible to install it on a standalone machine. It is recommended to install the Recording Server using the Devolutions Gateway method since the Devolutions Server format is now deprecated.

Devolutions Gateway installation

A gateway first needs to be installed before starting this process.

  1. In the web interface for Devolutions Server, make sure you are connected to the right data source.

  2. Go to AdministrationSystem SettingsRecording Server.

  3. Click on Enable Devolutions Gateway recording.

    Enable Devolutions Gateway recording
    Enable Devolutions Gateway recording

  4. Disable the Enable legacy recording server option.

  5. Click Save.


  6. In Remote Desktop Manager, go into the PropertiesSecuritySession RecordingSession Recording section of supported entry types;

    • Apple Remote Desktop
    • Azure Blob Storage
    • Chrome
    • FTP
    • Google Drive
    • RDP
    • S3
    • SCP
    • SFTP
    • SSH Shell
    • Telnet
    • VNC
    • WebDav
  7. Set the Mode to Required.

  8. Set the Recording to Remote.

    Session Recording
    Session Recording

  9. Click OK to save the changes and close the window.

Devolutions Server Console installation

As it is now deprecated, this Recording Server format is only recommended for version 2023.1 and prior.

The Devolutions Server Console is required to install the Recording Server.

  1. In the Devolutions Server Console, select the Companions tab and click on the Install button of the Recording Server section.

    Companions tab
    Companions tab

  2. Agree to the terms of the End User License Agreement and click Next.

    End User License Agreement
    End User License Agreement

  3. Select the Source of the package according to the installed Devolutions Server version and click Next.


  4. Set the settings for the machine where the Recording Server will be installed and click Next.


    Do not to install the Recording Server in [...]\inetpub\ or in the same folder as the web instance of Devolutions Server and/or Devolutions Server Console, as this would make it impossible to work properly.

    Recording Server Properties Description
    Server name Name of the host where the Recording Server will run, click the Get Hostname button to autofill this field
    Port TCP port number to communicate with the Recording Server
    Installation Folder Recording Server application installation folder
    Output Folder Destination folder of the recorded sessions
    Certificate Description
    Use Existing Certificate Path to an existing certificate file
    Cert. Password Certificate password
    Advanced Description
    Max Parallel Processing Maximum number of files to be converted at the same moment to a readable format
  5. Set the Service Account that will run the Recording Service and click Next.

    Service Account
    Service Account

  6. Set the Server URL and Administration Credentials account that will create the Application Key to allow the Recording Server to communicate with the Devolutions Server instance, then click Next.

    Devolutions Server Credentials
    Devolutions Server Credentials

    Devolutions Server Credentials Description
    Server URL URL of the Devolutions Server instance
    Administration Credentials Description
    Username Username of an administrator account in Devolutions Server
    Password Password of the administrator account
    Application Credentials Description
    Use existing Application Credentials Enable the usage of an existing Application Credentials in Devolutions Server
    Application key Key of the Application Credentials
    Application secret Secret key of the Application Credentials
    Devolutions Server uses a different path to access recordings Enable this option to be able to download the recording files using a different access path
    Public Output Folder Set the public folder from which the users can download the recording files, this can be a UNC path
  7. Click on the Install button to start the installation of the Recording Server.


  8. Once finished, an Operation Successful dialog message will be displayed.

    OK and Close
    OK and Close

  9. Click OK and Close the window.

To upgrade the Recording Server, you need to uninstall and reinstall it from the Companions tab of the Devolutions Server Console

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