This solution applies if you have set a 2FA or an Application password on your Remote Desktop Manager application in File – Options – Security and if you have lost your phone or locked yourself out of the application.
- Close Remote Desktop Manager.
- Find your RemoteDesktopManager.cfg configuration file and rename it "RemoteDesktopManager.old".
If the application was installed by default, you can locate the file:
For the Team Edition: %localappdata%\Devolutions\RemoteDesktopManager
For the Free Edition: %localappdata%\Devolutions\RemoteDesktopManager\Free
- Launch Remote Desktop Manager.