It is possible to get access to the user vault of a Devolutions Hub Business user, who has left your organization without the need of connecting with their account, and restore it as a shared vault.
Steps
- In Devolutions Hub Business, go in Administration – Users.
- Find and Delete the user by clicking on the recycling bin next to his vault.
- Click on Administration – Vaults.
- In the filtering drop-down menus:
- In Type, select User vault.
- In Status, select Deleted.
Type and status
- Click Restore as a Shared vault button.
You can now view the restored vault in the vault selector of Devolutions Hub.