Backup and recovery steps for Devolutions Hub Business entries

This documentation explains how to create a backup of your Devolutions Hub Business entries in case of a disaster.

If you’re using Remote Desktop Manager Windows or Workspace desktop app with Devolutions Hub Business, you can access your information in offline mode (read-only) if a cache of the entries has been made. This allows you to access your entries even when no internet connection is available.

If no cache exists for specific entries or vaults, you cannot access your entries in offline mode.

You can export your entries from your vault using the PowerShell script provided under Help & tools – Export – PowerShell script on Devolutions Hub Business's web interface. The script will create a CSV file for each vault.

Afterward, you can create a task in the Task Scheduler to back up your Devolutions Hub Business using the script. Once the backup is created, you have two recovery options: either import your entries into a local data source or set up a new Devolutions Hub Business and re-import your vaults using the Devolutions Hub Importer.

1. Navigate to Help & tools – Export.

   

2. Select PowerShell script.

3. Click Manual and copy the PowerShell script shown.

   

4. Next, create an Application Identity with the required permission to export vaults. This process will generate an Application key and Application secret, which you will need to insert into the previously copied script.
   

5. Add the Application Secret and Application key information to confirm the script's connection to the Devolutions Hub Business and the export path.

6. Add the Application key and Application secret to the script and run it to export all vaults.

There are two methods to restore your vaults with the script:

1. Run the script to export your vaults if not already done.

2. Open Remote Desktop Manager and create a new local data source.

3. Create a folder for each vault before importing to keep entries organized.

4. Import your entries into the local data source.

Your information will then be accessible offline in Remote Desktop Manager until the issue is resolved.

1. Run the script to export your vaults if not already done.

2. Create a new Devolutions Hub Business and add a folder for each exported vault.

3. Use the Devolutions Hub Importer to import your vaults.

4. If you encounter issues with the script or import process, contact our customer support team at service@devolutions.net.