Inactive account

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To comply with Devolutions' data retention policy, any Devolutions Account inactive for three years will be deleted.

An email notification will be sent to the affected email account. Please note that it can also be an alias. Affected users will receive an email notification sent to the associated email address, which may include aliases. Deleting the Devolutions Account does not affect any active license agreements you hold with Devolutions.

Solution

To keep your Devolutions Account active, log in to your Devolutions Portal within 30 days of receiving the notification email.

If you have forgotten your password, refer to the Forgotten password section in Create your Devolutions Account.

For security reasons, we no longer process email change requests for the Devolutions Account.

For further assistance, please contact our customer service technicians at service@devolutions.net.

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