Two-Step Verification

Add a layer of security to your Devolutions Account by setting up a two-step verification (2FA) method.

Account recovery configuration

1. Connect to your Devolutions Account and click Two-Step Verification.

   

2. Click Configure.
3. Choose your account recovery method between SMS or Email.

   

4. Enter either your phone number or email address, click Send.

   

5. Enter the 6-digit code received in the chosen method (Step 3) then Next.

Recovery codes

Recovery codes are used to access your account as a last resort. You will be able to regenerate them once the configuration process is completed. This step is mandatory for security reasons.

Download or Print the recovery codes in a safe accessible place. Click Next.

Two-Step Verification Configuration

On logging in, your authenticator app will prompt you to verify through a push notification.

Choose Authenticator Push, Authenticator App or Security Key to configure the verification of your account.

Authenticator push

1. Click Authenticator Push.

   

2. Download and install the Workspace app on your mobile device.

   

3. Use Workspace app to scan the barcode or enter manually the code.

   

4. Wait for app synchronization and pairing request on the mobile device. Accept the pairing request, click Complete.

   

Authenticator app

1. Click Authenticator App.

   

2. Download and install an Authenticator App on your mobile device.

   

3. Use your authenticator app to scan the barcode or enter manually the code.

   

4. Enter the 6-digit code generated by the authenticator app, click Activate then Complete.

   

Security key

1. Click Security Key.

   

2. You will be redirected to the Security Key section of the Devolutions Account.