Security Key and Windows Hello

Configure a physical Security Key device to use as a new default password sign-in method for your Devolutions account.

Desktop Security Key Installation

  1. Connect to your Devolutions account and click Security Key.
    Security Key
    Security Key
  2. Click Add a security key and accept all the Windows prompt.
  3. Insert the key into the USB port (if prompted, enter your personal security key PIN). Press the key button.
    Security Key validation
    Security Key validation
  4. Allow the use of the security key.

The next time you connect to the Devolutions account, insert your security key to authenticate.

Mobile Near Field Communication (NFC) Key Installation

  1. Connect to your Devolutions account on your mobile device and click Security Key.
  2. Click Add a security key.
  3. Hover the key behind the mobile device (if prompted, enter your personal security key PIN).
  4. Allow the use of the key.

The next time you connect to the Devolutions account, hover your NFC security key to authenticate.

Uninstall

  1. Connect to your Devolutions account and click Security Key.
  2. Click the trash can icon to remove the security key from the account.
    Uninstall Security Key
    Uninstall Security Key
  3. Accept the uninstallation.

The security key has been removed.

Windows Hello

Windows Hello must be activated and configured on your computer for the window to open.

  1. Open Devolutions Portal.
  2. Click Security Key on the left menu.
    Click Security Key
    Click Security Key
  3. Click Add a security key.
    Add a Security Key
    Add a Security Key
  4. In the Windows Security window, enter the PIN.
    Add a Security Key
    Add a Security Key
  5. Rename the Security Key by clicking on Rename and Save.
    Name Security Key
    Name Security Key
    Save Security Key
    Save Security Key
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