This topic covers tips about troubleshooting Devolutions Gateway across multiple products.
It is possible to check if a particular gateway is alive and healthy.
- Open a web browser.
- In the address bar type
https://
.: /jet/health Depending on the setup, it could also be `http`.
- Press Enter.
If you are having trouble with a gateway, these solutions can make it easier to find more apparent errors.
- In the Devolutions Server web UI, go to Administration – Devolutions Gateway.
- Click More on the desired gateway.
- Choose between Logs or Diagnostics.
- Click on Logs.
- Observe the logs.
- Click on Diagnostics.
- Observe the statuses.