> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/unigetui/da/hjaelp/troubleshooting.md).

# Fejlfinding

Find løsningen på det, De ser – mislykkede opdateringer, WinGet-problemer, antivirusadvarsler, planlagte opdateringer der ikke kører, og manglende apps.

Start ud fra det, De ser. Hver side forklarer, hvorfor det sker, og giver derefter den mest sandsynlige løsning først.

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>En opdatering eller installation mislykkes</strong></td><td>En handling bliver rød, eller en app bliver på den gamle version.</td><td><a href="/unigetui/da/hjaelp/troubleshooting/update-or-install-fails.md">En opdatering eller installation mislykkes</a></td></tr><tr><td><strong>WinGet mangler eller er i stykker</strong></td><td>WinGet-apps er ikke på listen, eller De ser "WinGet malfunction detected".</td><td><a href="/unigetui/da/hjaelp/troubleshooting/winget-missing-or-broken.md">WinGet mangler eller er i stykker</a></td></tr><tr><td><strong>Mit antivirusprogram markerer Devolutions UniGetUI</strong></td><td>Installationsprogrammet blokeres, eller en fil sættes i karantæne.</td><td><a href="/unigetui/da/hjaelp/troubleshooting/antivirus-flags-unigetui.md">Mit antivirusprogram markerer Devolutions UniGetUI</a></td></tr><tr><td><strong>Planlagte opdateringer kører ikke</strong></td><td>Intet kontrolleres, installeres eller sikkerhedskopieres på det planlagte tidspunkt.</td><td><a href="/unigetui/da/hjaelp/troubleshooting/scheduled-updates-dont-run.md">Planlagte opdateringer kører ikke</a></td></tr><tr><td><strong>En app, jeg har installeret, er ikke på listen</strong></td><td>En app mangler eller viser aldrig en opdatering.</td><td><a href="/unigetui/da/hjaelp/troubleshooting/app-not-listed.md">En app, jeg har installeret, er ikke på listen</a></td></tr><tr><td><strong>Send logfiler til support</strong></td><td>Saml det, support har brug for, for at hjælpe Dem.</td><td><a href="/unigetui/da/hjaelp/troubleshooting/send-logs-to-support.md">Send logfiler til support</a></td></tr><tr><td><strong>Ofte stillede spørgsmål</strong></td><td>Hurtige svar om pris, sikkerhed, administratorrettigheder, andre platforme og mere.</td><td><a href="/unigetui/da/hjaelp/troubleshooting/faq.md">Ofte stillede spørgsmål</a></td></tr></tbody></table>

{% hint style="info" %}
**Første reaktion:** Devolutions UniGetUI kører pakkehåndteringer for Dem, og deres output forklarer næsten altid problemet. Åbn outputtet fra den mislykkede handling, før De gør noget andet. [Sådan fungerer Devolutions UniGetUI](/unigetui/da/vejledninger/understand/how-it-works.md) forklarer hvorfor.
{% endhint %}


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