System settings

The System settings section of the Administration panel is used to manage the global settings of all users and user groups in Devolutions Hub Business.

General

In the General section of the System settings, manage settings related to temporary passwords, networking, support tickets, opened sessions, and user interface profiles.

Administration – System Settings – General
Administration – System Settings – General
OPTIONDESCRIPTION
Send temporary password by emailSelect how the temporary password is sent to users when creating their Devolutions Account from an invite in Devolutions Hub Business:
  • Ask: When creating a new Devolutions Account, a prompt will appear to send the user's temporary password by email or not.

  • Send: When creating a new Devolutions Account, users will receive their temporary passwords by email.

  • Not Send: When creating a new Devolutions Account, users will not receive their temporary password by email. At that time, a prompt will appear with their temporary password. This critical information can then be communicated to the users if need be.

Block Tor trafficBlocks Internet traffic coming from the Tor network.
Allow users to submit a support ticketEnables the option for users to submit a ticket to the customer support team.
Automatic "Mark as Closed" after X daysMarks opened sessions as closed after a set number of days.
User interface profilesSelect the default user interface profile users will be assigned between IT professional, Business user, or the Default.

Debug

Useful for diagnosing issues or analyzing behavior specific to Devolutions Hub Business.

System message

Administrators can share general messages to communicate essential information and procedures to users. Users have the option to dismiss these messages or retain them as reminders that will be displayed each time they sign in.

Administration – System Settings - System message
Administration – System Settings - System message

System messages settings can also be managed for specific users in AdministrationUsersEditAllow send messages.

User-specific System messages management
User-specific System messages management

Vault

In the vault section of the System Settings, manage settings related to user vault and visibility.

Administration – System Settings – Vault
Administration – System Settings – Vault
OPTION DESCRIPTION
Allow user vault Allow User vault for users.
Public - Allow access request Set vault visibility to public. Every user can see public vaults, but only those who have requested access can use them.
Private - Invitation only Set vault visibility to private. Only users with an invitation can see and use them.

Note that vault visibility can also be changed for each vault individually. See Vault access in Devolutions Hub Business for more info.

RDM and companion tools

The RDM and Companion Tools settings allow administrators to configure various aspects of how Remote Desktop Manager and its companion tools interact with Devolutions Hub Business data sources.

Administration – System Settings – RMD and companion tools
Administration – System Settings – RMD and companion tools
OPTION DESCRIPTION
Cache/Offline Set the length of time offline data is stored before it expires.
Force application password on RDM Require a password for accessing Remote Desktop Manager.
Portable license Allow Remote Desktop Manager users to use their Remote Desktop Manager licenses across data sources
Enforce biometric lock or master password Require the use of biometrics or master password when connecting to the data source.
Force auto lock after a delay of When activated, the Devolutions Hub Business data source in Workspace apps will lock itself after a specified delay (e.g., 30 seconds) of inactivity.
Force background lock Activating this feature provides an additional layer of security by preventing unauthorized access to the Devolutions Hub Business data source in Workspace apps if a user switches to another task or window.

Advanced

In the Advanced section of the System Settings, manage settings related to Cache, offline mode, Workspace browser extension autofill, external sharing, and PAM.

Administration – System Settings – Advanced
Administration – System Settings – Advanced
OPTION DESCRIPTION
Allow Workspace browser extension autofill Allow Workspace browser extension to autofill credentials.
Allow user to send messages and passwords securely via Devolutions Send Users can send encrypted messages and passwords using Devolutions Send.
PAM checkout policy Specifies the approval process required before a user can check out a privileged account or resource.
PAM password rotation policy Defines how and when the passwords for privileged accounts are rotated to maintain security.
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