Multifactor authentication

Add a layer of security to your Devolutions Account by configuring multifactor authentication, account recovery, and recovery codes.

Follow the steps below in order to fully configure multifactor authentication on your account.

1. Connect to your Devolutions Account and go to Multifactor authentication.

2. Under Multifactor authentication, click on Configure.

   

1. Enter your password to reauthenticate if prompted to, then click Submit.

   

2. Choose between the SMS and Email account recovery methods.

   

   1. If you chose the SMS method, enter a valid phone number, then click Send.

      

   2. If you chose the Email method, enter a valid email address, then click Send.

      

3. Enter the 6-digit code received via the chosen method.

Recovery codes are used as a last resort method to access your account. You will be able to regenerate them once the configuration process is completed. This step is mandatory for security reasons.

Download, Copy, and/or Print the recovery codes in a safe accessible place. Click Next.

1. Enter your password to reauthenticate if prompted to, then click Submit.

   

2. Choose between the Devolutions Workspace Push, Authenticator App, or Security Key and Passkey multifactor authentication methods.

   

1. Download and install the Devolutions Workspace application.

2. Use the Devolutions Workspace app to scan the QR code or manually add the code to the application using the provided key code.

   

1. Download and install an Authenticator application (Google Authenticator, Microsoft Authenticator, or Authy).

2. Use the authentication app to scan the QR code or manually add the code to the application using the provided details.

3. Enter the 6-digit code generated by the authenticator app.

   

If you chose this method, you will be redirected to the Security Key and Passkey section of the Devolutions Account.