Change your Devolutions Account email address

For security reasons, we no longer process email change requests for the Devolutions Account.

To change a Devolutions Account email, a new account must be created and data from the old account has to be manually transfered. Common data to transfer includes:

Licenses: Contact Devolutions' sales department to add previously purchased Devolutions products serials to the new account.
Billings: If certain invoices need to be associated with the new account, contact Devolutions' sales department.
Products: For the owner of a Devolutions Cloud, transfer ownership to another administrator, then request an invitation with the new account. Export Devolutions Cloud Free data source entries using Remote Desktop Manager or export them in JSON format directly from Devolutions Cloud Free via Help & tools – Export.

For further assistance, contact customer service at service@devolutions.net.

Once all data is transferred to the new account, to delete the old account (if necessary), go to Profile and click Delete account.

Deleting an Devolutions Account is irreversible. To understand the implications of this decision, read Consequences of deleting a Devolutions Account on Devolutions Cloud.