Add a layer of security to your Devolutions Account by configuring multifactor authentication, account recovery, and recovery codes.
Follow the steps below in order to fully configure multifactor authentication on your account.
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Connect to your Devolutions Account and go to Multifactor authentication.
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Under Multifactor authentication, click on Configure.
Configure multifactor authentication
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Enter your password to reauthenticate if prompted to, then click Submit.
Reauthentication -
Choose between the SMS and Email account recovery methods.
Account recovery methods -
If you chose the SMS method, enter a valid phone number, then click Send.
SMS method -
If you chose the Email method, enter a valid email address, then click Send.
Email method
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Enter the 6-digit code received via the chosen method.
Recovery codes are used as a last resort method to access your account. You will be able to regenerate them once the configuration process is completed. This step is mandatory for security reasons.
Download, Copy, and/or Print the recovery codes in a safe accessible place. Click Next.
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Enter your password to reauthenticate if prompted to, then click Submit.
Reauthentication -
Choose between the Devolutions Workspace Push, Authenticator App, or Security Key and Passkey multifactor authentication methods.
Multifactor authentication methods
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Download and install the Devolutions Workspace application.
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Use the Devolutions Workspace app to scan the QR code or manually add the code to the application using the provided key code.
Devolutions Workspace Push method
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Download and install an Authenticator application (Google Authenticator, Microsoft Authenticator, or Authy).
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Use the authentication app to scan the QR code or manually add the code to the application using the provided details.
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Enter the 6-digit code generated by the authenticator app.
Authenticator App method
If you chose this method, you will be redirected to the Security Key and Passkey section of the Devolutions Account.