Multifactor authentication

Add a layer of security to your Devolutions Account by configuring multifactor authentication, account recovery, and recovery codes.

Follow the steps below in order to fully configure multifactor authentication on your account.

  1. Connect to your Devolutions Account and go to Multifactor authentication.

  2. Under Multifactor authentication, click on Configure.

    Configure multifactor authentication
    Configure multifactor authentication

Account recovery configuration

  1. Enter your password to reauthenticate if prompted to, then click Submit.

    Reauthentication
    Reauthentication
  2. Choose between the SMS and Email account recovery methods.

    Account recovery methods
    Account recovery methods
    1. If you chose the SMS method, enter a valid phone number, then click Send.

      SMS method
      SMS method
    2. If you chose the Email method, enter a valid email address, then click Send.

      Email method
      Email method
  3. Enter the 6-digit code received via the chosen method.

Recovery codes configuration

Recovery codes are used as a last resort method to access your account. You will be able to regenerate them once the configuration process is completed. This step is mandatory for security reasons.

Download, Copy, and/or Print the recovery codes in a safe accessible place. Click Next.

Download, copy, and/or print the recovery codes
Download, copy, and/or print the recovery codes

Multifactor authentication configuration

  1. Enter your password to reauthenticate if prompted to, then click Submit.

    Reauthentication
    Reauthentication
  2. Choose between the Devolutions Workspace Push, Authenticator App, or Security Key and Passkey multifactor authentication methods.

    Multifactor authentication methods
    Multifactor authentication methods

Devolutions Workspace Push method

  1. Download and install the Devolutions Workspace application.

  2. Use the Devolutions Workspace app to scan the QR code or manually add the code to the application using the provided key code.

    Devolutions Workspace Push method
    Devolutions Workspace Push method

Authenticator App method

  1. Download and install an Authenticator application (Google Authenticator, Microsoft Authenticator, or Authy).

  2. Use the authentication app to scan the QR code or manually add the code to the application using the provided details.

  3. Enter the 6-digit code generated by the authenticator app.

    Authenticator App method
    Authenticator App method

Security Key and Passkey method

If you chose this method, you will be redirected to the Security Key and Passkey section of the Devolutions Account.

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