> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/unigetui/help/troubleshooting/faq.md).
# Frequently asked questions
Short answers to the questions people ask most about UniGetUI, with a link to the detailed page for each one.
Quick answers to the most common questions. Each one links to the page with the details.
## About UniGetUI
Is UniGetUI free?
Yes. UniGetUI is free and open source, under the MIT license, and you don't need an account to use it. The source code is on [GitHub](https://github.com/Devolutions/UniGetUI).
Who makes UniGetUI? Is it the same as WingetUI?
UniGetUI was created by Martí Climent and is now maintained by Devolutions. It was previously called WingetUI, and UniGetUI can migrate the data of an old WingetUI installation. Websites with names like UniGetUI or WingetUI that aren't [devolutions.net/unigetui](https://devolutions.net/unigetui/) or the [official GitHub repository](https://github.com/Devolutions/UniGetUI) aren't affiliated with the project.
Is UniGetUI safe?
UniGetUI itself is signed by Devolutions, verifies its own updates, and keeps risky options off by default. The apps you install, though, come from their publishers through the package managers, and UniGetUI doesn't review them. Check the publisher of anything unfamiliar before you install it. See [Where packages come from and what to trust](/unigetui/guides/understand/trust-and-security.md).
Why does my antivirus flag UniGetUI?
UniGetUI starts command-line tools, downloads installers and can ask for administrator rights, which security products sometimes find suspicious, especially in a new release. With a copy from an official source, it's almost always a false positive. See [My antivirus flags UniGetUI](/unigetui/help/troubleshooting/antivirus-flags-unigetui.md) before you allow anything.
## Compared with other tools
How is it different from the Microsoft Store?
The Microsoft Store installs and updates Store apps. UniGetUI works with package managers like WinGet, Scoop and Chocolatey, which cover most of the software you'd otherwise download from a website. UniGetUI can install Store apps through WinGet, but most Store apps keep getting their updates from the Store, so keep it on. See [What UniGetUI doesn't do](/unigetui/guides/understand/limits.md).
How is it different from using WinGet in a terminal?
UniGetUI drives WinGet for you, and other package managers alongside it, so you see all your apps in one list. On top of that, it adds things the command line doesn't: scheduled checks and updates, holding an app on a version, a minimum age for updates, backups and bundles. If WinGet is broken, UniGetUI can fall back to Pinget, a WinGet implementation it includes. See [How UniGetUI works](/unigetui/guides/understand/how-it-works.md).
Does it update Windows, drivers or macOS?
No. On Windows and macOS, UniGetUI doesn't replace Windows Update or macOS Software Update, and it doesn't update drivers or firmware. On Linux, APT, DNF, Pacman, Snap and Flatpak do manage system packages, so UniGetUI can show and install those updates too. See [What UniGetUI doesn't do](/unigetui/guides/understand/limits.md).
Does it work on macOS and Linux?
Yes. UniGetUI runs on Windows, macOS and Linux, with the package managers available on each system, such as Homebrew on macOS or APT, DNF, Pacman, Snap and Flatpak on Linux. Some features are Windows only. See [UniGetUI on macOS and Linux](/unigetui/guides/understand/macos-and-linux.md).
## Using UniGetUI
Do I need administrator rights?
Not to run UniGetUI. Many installers ask for administrator rights, and UniGetUI then shows the usual Windows prompt. Installing an app for the current user only often avoids it. Don't run UniGetUI itself as administrator: every operation would then run with full rights. In an organization, [Devolutions Agent](/unigetui/for-it-teams/organization/devolutions-agent.md) can let standard users install approved apps without the prompt.
Does it work offline?
Not really. Package managers need the internet to search for apps, check for updates and download installers. By default, UniGetUI even waits for a connection before loading its lists. On a restricted network, see [Use UniGetUI behind a proxy or firewall](/unigetui/for-it-teams/organization/network-and-proxy.md).
Why isn't an app I installed listed, or never updated?
UniGetUI can only show what a package manager knows. Apps no package manager recognizes don't appear, and apps it can't match to a catalog show ***Local PC*** as their source and get no updates. See [An app I installed isn't listed](/unigetui/help/troubleshooting/app-not-listed.md).
Where are my settings stored?
In your user profile: `%LOCALAPPDATA%\UniGetUI` on Windows, `~/Library/Application Support/UniGetUI` on macOS, and `~/.local/share/UniGetUI` on Linux. In portable mode, they're in a `Settings` folder next to the executable. To move them to another computer, use ***Export settings to a local file*** in ***Settings*** – ***General preferences***. See [Where UniGetUI stores its data](/unigetui/reference/installation.md#where-unigetui-stores-its-data).
How do I uninstall UniGetUI? Will my apps be removed?
Uninstall it like any other app, for example from ***Settings*** – ***Apps*** – ***Installed apps*** on Windows. The apps you installed with UniGetUI stay on your computer, and so do your UniGetUI settings, in case you reinstall. See [Uninstall UniGetUI](/unigetui/reference/installation.md#uninstall-unigetui).
## Getting help
How do I report a bug or ask for a feature?
Open an issue on the [UniGetUI GitHub repository](https://github.com/Devolutions/UniGetUI/issues) with the bug or feature template, and include your UniGetUI version, your system and the logs. First check whether the same problem happens with the package manager alone: if it does, report it to that project instead. See [Send logs to support](/unigetui/help/troubleshooting/send-logs-to-support.md) to collect the logs.
I found a security vulnerability. Where do I report it?
Privately, through the [Devolutions security page](https://devolutions.net/security/). Don't open a public GitHub issue for it.
## Still stuck?
* Browse [Troubleshooting](/unigetui/help/troubleshooting.md), organized by what you see.
* Check the [glossary](/unigetui/reference/glossary.md) if a term is unclear.
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