> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/server/web-interface/vault-access-in-devolutions-server/approve-vault-access-in-devolutions-server.md).

# Approve vault access in Devolutions Server

In Devolutions Server, users can request access to a public vault. An administrator / vault owner then has to approve the request. Vault owners are configured in ***Administration – Security Management – Vaults*** when creating or editing a vault, under the ***vault owners*** section.

### View pending vault access requests

To view the number of pending requests, you can look at the following ***Pending vault Access Requests*** box in the top of the ***Dashboard***. To accept the pending requests, scroll down to the ***Pending vault Access Requests*** section. Using the ***Messages*** button, you can view the ***Vault Access Request*** message of a specific request.

<figure><img src="https://cdnweb.devolutions.net/docs/docs_en_server_ServerOp0028.png" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
If there is a vault owner for the requested vault, the administrator will not receive a ***Message***.
{% endhint %}

Finally, clicking on the ***Approve*** and ***Deny*** buttons opens the ***Vault Access Request Response*** window, which is described next.

### Approve/Deny vault access requests

{% hint style="info" %}
Depending on the workspace, administrators / vault owners may receive an email informing them of the vault access request:

* With a Devolutions Cloud workspace, a vault access request email is sent to the administrator / vault owner to whom the request has been addressed.
* With a Devolutions Server workspace, all administrators / vault owners receive a vault access request email.
* With an SQL workspace, no email is sent.
  {% endhint %}

To respond to a request, you can use the ***Pending vault Access Requests*** box or open the ***Vault Access Request Response*** window.

The first option is to use the ***Pending vault Access Requests*** section (see image below) in your ***Dashboard***, it can be found by scrolling down. Clicking on either the green check mark (approve the request) or the red "X" (deny the request) next to a request will open the ***Vault Access Request Response*** window.

<figure><img src="https://cdnweb.devolutions.net/docs/docs_en_server_ServerOp0029.png" alt=""><figcaption></figcaption></figure>

The second option requires you to go through the other ***Messages***. Whatever way you choose to access the response window, the result will be the same.

<figure><img src="https://cdnweb.devolutions.net/docs/docs_en_server_ServerOp0030.png" alt=""><figcaption></figcaption></figure>

This view is divided into two sections:

* The ***Request Info*** section contains information about the user's request. Because this was done on the user's side, fields in this section cannot be edited.
* The ***Response Parameters*** section allows you to write a message to the user explaining your decision, but it remains optional.

![](https://cdnweb.devolutions.net/docs/docs_en_server_ServerOp0031.png)

The button to send the response (***Approve request*** or ***Deny request***) will change, depending on what you selected earlier.

{% hint style="info" %}
To learn more about the end user experience in Devolutions Server, visit [Request vault access in Devolutions Server](https://docs.devolutions.net/server/web-interface/vault-access/request-vault-access).
{% endhint %}


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