Users

Users is where you can create, import and manage users. To access the user management, navigate to Administration – Users. Click on a user to configure specific settings and permissions.

Settings

Administration – Users
Administration – Users

User Specific Settings are shared between Remote Desktop Manager, Devolutions Server and Devolutions Hub.

Global Options

Option Description
add-large
Add a user.
import-bold
Import users from LDAP or Azure.
authentification-migration
Migrate users and user groups from one authentication provider to another.
user-sync
Synchronize users from provider(s).
refresh-large
Refresh users list.

Administration – Users, More
Administration – Users, More

User Options

Option Description
Edit user settings.
Assign user groups to user account.
Assign vaults to the user account.
See user activity report.
Disable user.
Change password for Devolutions Server user accounts only.
Delete user.

Active users and license owners

To find out the number of active users, go to AdministrationUsers and sort the list according to Last activity. Then, by counting the rows or pages of users who have been inactive (say for a period of 3 months or more), you can figure out the number of active users by subtracting the inactive users from the total number of users.

Administration – Users, Last activity
Administration – Users, Last activity

Furthermore, Remote Desktop Manager licenses can be unassigned and then auto-assigned to make sure only active users get a license. To do this, go to AdministrationLicensesAssigned to. Then, click on Clear all before going to General and checking Auto assign. Keep in mind that it may take a few weeks to get an accurate number.

Administration – Licenses, Clear all
Administration – Licenses, Clear all

Administration – Licenses, Auto assign
Administration – Licenses, Auto assign

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