> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/server/web-interface/account-menu/submit-a-support-ticket.md).

# Submit a support ticket

Submit the workspace and diagnostic information by email to our customer support team for assistance.

![](https://cdnweb.devolutions.net/docs/docs_en_server_ServerOp8022.png)

To download the zip report of the information, click the arrow next to the ***Send to support*** button.


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