> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/server/knowledge-base/troubleshooting-articles/enable-the-recording-server-log.md).

# Enable the recording server log

{% hint style="info" %}
This version of the recording server is no longer supported.
{% endhint %}

The following procedure describes how to enable the logging utility for the Devolutions Server ***Recording Server***.

### Enable logs

1. To edit the **log4net.config** file, click on the ***Explore*** button of the ***Recording Server*** section of the ***Companions*** tab in the Devolutions Server Console.

   <figure><img src="https://cdnweb.devolutions.net/docs/docs_en_kb_KB8120.png" alt=""><figcaption></figcaption></figure>
2. Set the file value parameter with the full log file path. Ensure that the backslashes are doubled.

{% hint style="warning" %}
Make certain the destination folder for the logs has writing rights.
{% endhint %}

3. Set the level value parameter to ALL.
4. Restart both Collector and Processor services on the server after any modification of these files.

{% hint style="info" %}
Ensure to set the level value back to ERROR and restart the services once the investigation is completed.
{% endhint %}

```
<?xml version="1.0" encoding="utf-8" ?>
<log4net>
  <appender name="RollingFile" type="log4net.Appender.RollingFileAppender">
    <file value="c:\\Logs\\collector.log" />
    <appendToFile value="true" />
    <maximumFileSize value="1MB" />
    <maxSizeRollBackups value="5" />
    <layout type="log4net.Layout.PatternLayout">
      <conversionPattern value="%date %5level %logger.%method [%line] - MESSAGE: %message%newline %exception" />
    </layout>
  </appender>
  <root>
    <level value="ALL" />
    <appender-ref ref="RollingFile" />
  </root>
</log4net>
```


---

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