> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/server/it/knowledge-base/troubleshooting-articles/connection-issues-when-switching-network.md).

# Problemi di connessione durante il cambio di rete

### Scenario 1

Quando si passa il computer da una rete cablata al wifi, Remote Desktop Manager e Devolutions Password Manager si disconnettono da Devolutions Server ed è necessario riconnettersi.

### Scenario 2

Se dispone di più indirizzi IP pubblici diversi, Remote Desktop Manager e Devolutions Password Manager non riescono a connettersi a Devolutions Server.

### Soluzione

Per evitare questo comportamento, acceda all'interfaccia web di Devolutions Server e, in ***Administration – Server Settings – Security***, disabiliti ***Force token public IP validation***.

<figure><img src="https://cdnweb.devolutions.net/docs/docs_en_kb_KB2290.png" alt=""><figcaption></figcaption></figure>


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