> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/server/fr/web-interface/account-menu/submit-a-support-ticket.md).

# Soumettre un ticket de support

Envoyez par courriel les informations sur l'espace de travail et les données diagnostiques à notre équipe de support client pour obtenir de l'aide.

![](https://cdnweb.devolutions.net/docs/docs_en_server_ServerOp8022.png)

Pour télécharger le rapport zip des informations, cliquez sur la flèche à côté du bouton ***Envoyer au support***.


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