> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/server/es/web-interface/account-menu/submit-a-support-ticket.md).

# Enviar un ticket de soporte

Envíe información del espacio de trabajo y de diagnóstico al soporte al cliente de Devolutions directamente desde el menú de cuenta en Devolutions Server.

Envíe por correo electrónico la información del espacio de trabajo y de diagnóstico a nuestro equipo de soporte al cliente para obtener ayuda.

Para descargar el informe zip con la información, haga clic en la flecha situada junto al botón ***Send to support***.


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.devolutions.net/server/es/web-interface/account-menu/submit-a-support-ticket.md?ask=<question>&goal=<user_goal>
```

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