> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/resources/fr/customer-support/generate-a-support-package-in-devolutions-server-console.md).

# Générer un paquet de soutien dans Devolutions Server Console

Générez un paquet de support dans Devolutions Server Console pour regrouper les journaux de diagnostic avant de les soumettre à l'équipe de support.

Le bouton ***Générer un paquet de support*** est un outil simple qui rassemble tous les artéfacts pour faciliter leur envoi à l'équipe de support. Il se trouve dans la section ***Support*** de Devolutions Server Console.

1. Cliquez sur ***Générer un paquet de support***.
2. Cochez les journaux à inclure dans le paquet `.zip`. Cliquez sur ***Générer*** et enregistrez le paquet.
3. Envoyez le paquet `.zip` à l'équipe de support de Devolutions à <service@devolutions.net>.


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