> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/resources/de/readme/generate-a-support-package-in-devolutions-server-console.md).

# Ein Support-Paket in der Devolutions Server Console generieren

Die Schaltfläche ***Support-Paket generieren*** ist ein einfaches Werkzeug, das alle Artefakte für die einfache Übermittlung an das Support-Team sammelt. Sie befindet sich im Abschnitt ***Support*** der Devolutions Server Console.

<figure><img src="https://cdnweb.devolutions.net/docs/DVLSCONSOLE4052_2026_2.png" alt=""><figcaption></figcaption></figure>

1. Klicken Sie auf ***Support-Paket generieren***.
2. Wählen Sie die Protokolle aus, die in das `.zip`-Paket aufgenommen werden sollen. Klicken Sie auf ***Generieren*** und speichern Sie das Paket.

   <figure><img src="https://cdnweb.devolutions.net/docs/DVLSCONSOLE4053_2026_2.png" alt=""><figcaption></figcaption></figure>
3. Senden Sie das `.zip`-Paket an das Devolutions-Support-Team unter <service@devolutions.net>.


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