Secure messages

Send and receive secure messages with users, within the same workspace, directly in Remote Desktop Manager.

Send a secure message

1. In the ribbon, navigate to the Window tab.
2. Click Message.
3. Click Send message.
4. Click Send in-app.

   Learn more about the other options.
5. Click Add recipients.
6. Select a recipient from the list and click OK.
7. Write the Subject and Message.

   It is possible to Add attachment with the rightmost button. The message can be automatically deleted after some time. To do so, click the Expires after checkbox and select a date. The High priority option will show the message once the recipient(s) log into the workspace.
8. Click Send.

Receive a secure message

A red letter will appear on the bottom right when you have received a new message.

PAM checkout requests can be approved or denied through secure messages.

1. Click the message button.
2. Double-click the message or click on Open message.

Message window options

Here are all the options explained in order (from left to right).

• Send message: Send a message.
• Open message: Open the selected message.
• Delete: Delete the selected message.
• Delete all: Delete all your messages.
• Mark as read: Set the status of the selected message(s) to read.
• Mark as unread: Set the status of the selected message(s) to unread.
• Refresh: Refresh your inbox.