> For the complete documentation index, see [llms.txt](https://docs.devolutions.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devolutions.net/rdm/ribbon-menu-bar/help/local-recorder.md). # Local recorder Record your screen with the Remote Desktop Manager local recorder to share issues with customer support or create training videos. If you are experiencing issues with Remote Desktop Manager Windows, you can help our customer support team troubleshoot the problem by sending them a short video of your issue. Launch this by using the ***Local recorder*** feature located in the menu ***Help – Local recorder***. The ***Local recorder*** is an easy-to-use built-in screen recorder that could even be a useful for your in-house training as it is not limited to Remote Desktop Manager. ### Settings The Local recording options uses the MP4 format, which on Vanilla installs of Windows is not supported. If you encounter any difficulty viewing the video we strongly suggest the use of a [VLC player](http://www.videolan.org/vlc/download-windows.html). --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://docs.devolutions.net/rdm/ribbon-menu-bar/help/local-recorder.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.